M P.

The pillow I was sent was ABSOLUTE GARBAGE. It was all but empty of foam and the pillow case was cheap crap quality, stiff, polyester, TOTAL JUNK. I called MyPillow customer service department to get an RA for the return of the junky pillow I received and WAS NEVER told about their supposed "terms and conditions" (but found out about the T&C after I reported them to the BBB in their response to my complaint). At that time I was told they would deduct $10 from the total I paid ($42.81) leaving me with a total refund of $30.91. When I got my refund back they had deducted over $20 and only gave me a partial refund. I want the rest of the money owed from my refund. This company is nickel and diming customers, ripping them off- DONT WASTE YOUR MONEY. Even if you return the pillow, their going to keep HALF of the purchase price which the pillow STILL isnt worth.