Moriah F.

I moved from MA to ME in August 2017. In January 2018 I got a bill from KMF for $224 for excise tax in MA. I faxed a letter and all the right documentation to prove that I now lived (and so did my car) in ME and not in MA. A year later, I get the same notice. I call, they claim they never received my property tax abatement request or documents. This time I mail all the documents to them registered mail through USPS. I few days later I get a confirmation from USPS that my package has been delivered. A year later in January 2020, I get the same notice. I call and customer service tells me to fax or mail the stuff again because they never received it. And when I ask for a number to reach KMF's property tax department they tell me (basically) there is no such number. This is ridiculous. I want a new Soul, but I cannot go through this again.