Worst service ever, made payment in full, bed delivered with part missing.replacement due following week.then day before receive email saying it will probably be delivered in a month, no reason given for delay. Extremely poor( non existent customer service) Had to phone and find out what was going on several times.still waiting for promised call back.no apologies and very vague with delivery information. Cancelled order and got full refund. Would give this company a zero review, feel sorry for staff working for them