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mohamed g.

Abu Dhabi Emirate, United Arab Emirates

Contributor Level

Total Points
80

1 Review by mohamed

  • Noon

3/1/24

I order 2nd February M8 LS32BM801UMXUE Monitor by Noon i received monitor 3rd February but its different from my order. I received model no LS32CM801UMXUE its different version its AED 260 less as per the UAE market, after that i return monitor. 3 days later i received massage from noon its decline, one again my product return 17 days later, lot of complain made customer service useless they are convince customer, not give proper resolution, around 17 days. After that i make complain and rectify the issue return to noon. 7 days later i get my refund. Total process 1 month, one of waste customer service in world, as my experience don't by any think from noon or online flat form its waste of money and time, i attachment my bill and noon cheating Technic, one think i can say noon include in product id 2 serial no both are not same, this is way there cheating customer. For M8 monitor LS32BM... and LS32CM... this not same product. In bill BM but received CM

Service
Value
Shipping
Returns
Quality
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Layla I. – Noon Rep

Hala Mohamed, we have received confirmation that your item has been returned to us, and the amount has been refunded. We apologize that your experience has not been pleasant this time, and we share in your disappointment. We consider this incident as valuable feedback and will ensure to take all necessary measures to minimize errors in the future.

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