1. They impose a monthly fee of $350 for listing, giving the false impression that you've been chosen as one of the select few. However, you soon realize that you are just one among thousands who pay a monthly fee to sell there, and your items go unnoticed amidst the overwhelming number of pieces available.
2. They fail to fulfill their contractual obligation of including your brand in the newsletter or instagram.
3. They automatically charge your credit card for the following month without your consent.
Whenever you add an item to their listing, they automatically increase the price by nearly 50% to extract higher fees, which were not specified in the contract. Consequently, your product becomes excessively expensive, making it unlikely to sell.
4. I strongly advise all small designers to request a refund if the platform fails to fulfill its contractual obligations.
****Avoid purchasing from this platform and supporting such business practices. Instead, consider directly contacting suppliers yourself****
Hi There, I'm sorry to hear of your experience. We are continuously making improvements to our brand experience and we'd love to hear more about your journey with us. Please do get in touch via our contact form.