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mnika k.

Contributor Level

Total Points
80

1 Review by mnika

  • Uniplaces

9/15/21

I would give the site -100 stars if I could. Completely useless service. The apartments are supposed to be booked online, but there are only a few photos available. I booked a place that turned out to have the wrong pictures, etc. After the request was sent on my part, the landlord accepted it and money was automatically transferred to Uniplaces (even though I preferred another place). Turned out the place is already taken as the lanlord said. Now Uniplaces is refusing to return the 1st month rent, because the cancellation was made after the appropriate time, but the place is not available. They are offering that I book another place without a fee. What a joke, stay away.

Service
Value
Returns
Quality
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Customer E. – Uniplaces Rep

Hello,

To make sure your comment is in line with our Terms and Conditions, we kindly ask you to give us your booking ID or the email you used on our website.

Looking forward to hearing from you.

Kind Regards
The Uniplaces Team

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