I ordered Fantasia and Planet Earth for gifts, The items took 16 days to arrive with standard shipping. Not the worst. The bad part was that though the site did not indicate it anywhere on the items page (all pictures were in English), the packaging on the DVDs was all in Chinese. If that was not all, hoping things would get better I opened the items and all the menues are in Chinese also. The narration however is in English. Make any sense, I don't think so! I have an email out to the company, but am not very optimistic.