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Mitz N.

Chicago, IL

Contributor Level

Total Points
80

1 Review by Mitz

  • Nextcarrental

7/5/23

I could write paragraphs upon paragraphs about my horrible experience with this business but here's the summary:
1. Waited 2 hours for airport shuttle to take us to off-site car agency.
2. One agent working, 2 hours just to get to front of the line.
3. Would not give me anything in writing showing contract. Had no idea about all the hidden fees I am reading about on these reviews.
4. One person working to bring cars back and forth, another hour waiting
5. Upon drop off, I asked where to sign for release and was told there was no one available. It was 5 am and my flight was for 6:30 so I trusted the system, left keys in car as instructed, and left for flight. NextCar/Priceless overcharged $163, stating that the car was returned 3 hours late even though I was mid air 3 hours later.
6. One month later, I am disputing with CC company. Will contact BB Agency

Tip for consumers:
Stay away from Next Car/Priceless Car rental

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