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Ok, I have to start by saying of course it's a site that charges you every month if you don't opt out -- they make that pretty clear, just read the info before you click the box. Or read the emails they send you -- these types of complaints annoy me because, seriously guys, it's your own fault for agreeing before reading the terms -- or at least googling reviews.
However, my issue with JewelMint is that A) their shipping is APPALING slow. They promise 5-7 days. I have never gotten a package in less that 3 weeks. B) I have ordered a 4-piece mystery box TWICE and only gotten THREE items. So annoying. I don't have an issue with quality (I mean, I'd never pay $30 for a piece of cosutme jewelry, so I only get the mystery boxes), but I do have issues with them not keeping their end of the agreement (to ship in a timely fashion, to send the promised 4 items, etc.). Shop elsewhere -- it's really not worth the hassle.
Missm M.'s review of JewelMint earned a Very Helpful vote
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Hi MissM,
I am sorry to hear that your mystery box shipping was delayed. You are correct we do promise 1-2 business days of processing at our warehouse and 5-7 business days to reach you. Depending on the mystery box though, we usually have a disclaimer on the product page saying something along the lines of us trying our very best to ship your box out as fast as possible, but to expect slight delays due to their high demand. Our mystery boxes are always extremely popular and we really do appreciate your patience. Please feel free to contact us with any other inquiries you may have!
Sincerely,
BeachMint Support