I purchased a beats headset and a wireless speaker. They arrived in a barely padded envelope. The headset did not have a case and the speaker was in a plastic baggie. I made inquiries and was not satisfied and requested a refund. I mailed items back by putting original envelope in a bigger envelope mid December. We are recovering from Hurricane Harvey and in the ongoing recovery I lost tracking number. They would not refund my money even though I returned the items because I could not produce a tracking number. I thouroughly explained my situation via email and the responding individual would write the same request for tracking number regardless of the content on the email. I think he was hoping I would just give up. I had to go thru PayPal escalation to attempt to get my refund. The email responders refused to look for my returned package without a tracking number.
DO NOT BUY FROM WIRELESSEOMSHOP - doesnt get any worse than this