I ordered free trial and was charged $39.99 for a membership before the end of the three days. I cancelled before the end of the three days. When I contacted them, they relented and gave me a refund, but the refund was $4.99 less than they charged for the membership. I asked for the additional funds since this was their error, not mine. I was informed that $35 was the highest refund they could authorize. This company is a complete SCAM. Stay away.