Mike W.

On 10-31-23 I tried to use my Debit Card and it was declined. So on 11-1-23 I contacted my Debit Card issuer and inquired about why the card was declined. They informed me that the Debit card had been placed on hold due to what appeared to be fraudulent activity. The declined activity was for $68.49 to a company named Top Electrical. Upon checking the rest of the withdrawals it was discovered that there had been withdrawals of $68.49 on 4-3-23,5-1-23,7-14-23 and 8-14-23 by a company called HartHardware. I asked if there was contact information associated with this latest withdrawal attempt by Top Electrical. I was then given the phone number *******841. This number turns out to be for a Customer Support company. Upon contacting this number a lady informed me that I had signed up for a Stanley Tool Set, a $125 Gift Voucher and a subscription to Customer Direct Savings. She also stated that the $125 voucher had been sent to me. I then stated I had no memory or record of this correspondence. Upon this conversation I asked to be have this service cancelled. She then gave me a cancellation code of KC021. I do not remember signing up for any of this. I also obtained the number *******160 for the HartHardware company from the Debit Card issuer. Upon contacting this company I found out that it too is a Customer Support Company. The person at this company stated that I had already cancelled my subscription. Based on them having the same cancellation code of KC021, I then determined that the Top Electrical and HartHardware Companies must be one and the same. Same money amount and same cancellation code. There are several reviews on the web under *******@consumerdirectsavings.com that seem to follow the same pattern of signing people up for the subscription with the person not knowing that his is happening.