When I started this project, they were great the supervisor even put in a 5% discount in order to keep it within the amount I can afford and sent me the Purchase Order/Invoice. I approved it gave them the numbers for payment, after that the whole game changed. After reaching out to them for multiple days I got a response.
" I'm sorry I didn't respond to your email. I was out of the office and I just got back today. So I have some bad news, the price book that I used to price your metal structure was the old price book. I didn't receive the new price book with the correct pricing until I submitted the order and it was getting checked. The prices changed due to the price of steel increasing. Your new total for the building came out to be
$9,135.00 plus your local state tax. With the 5% discount that we are still offering you brings it down to $8,678.25
Let me point out the original price was $7476. 27, and his supervisor approve the discount! That's two people checking over the Invoice. I replied to their email asking them to stand behind their original agreement but to no avail.
I call this "Bait and Switch" Business. I think they are a dishonorable business.
Hello Mike, sorry for missing your review at the time and im sorry to hear about your experience. We are now actively listening to our reviews and we’d like to resolve your issue. I am not able to find an account for you based on this information. Please give us a call (980) 321-9898 or send us your information to the following e-mail: info@carportcentral.com