mike s.

Folks --- this online store is very questionable. Bought a $259 R11 Taylormade driver from them --- driver arrived fine. I played 3 rounds with the club --- head started cracking at the front of the club head? Imagine my surprise. After 3 emails to service department which only answers emails (only way to contact them) one a day at 0600 EDT... I am no further ahead on getting a replacement --- they initially wanted me to ship club to china? Now they want $60 to ship the club back... didnt cost that much to ship it to me. They have now accused me of breaking the club? In my opinion these guys are not a legitimate store -- I have sent a description of the club and serial number to taylormade asking them to help with this matter because at this point I am not sure that its a knockoff - sadly i suspect it is... Bottom line - i have a broken club that the vendor GOLFSTORE365.com does not want to repair or honor the warranty they display on their web site... you have to get worried when you can't copy the warranty --- they block the copy function?