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mike s.

Contributor Level

Total Points
81

1 Review by mike

  • Vegas.com

6/1/22
• Updated review

After the ticket purchase, I called the a customer service and I was told there was nothing they can do to give me a better seat ( which was still available at Bellagio resort website at a lower price). Then I got a message from Vegas.com on the same day after I wrote this review. I called them, and after 15 minutes on the phone, they agreed to refund me. So I changed the star from 1 to 3

I feel strongly I need to write this review
5/26/22
• Previous review

I feel strongly I need to write this review, bought ticket for las vegas "O" by Cirque du SoleilĀ® show. The seat is bad, On the Bellagio own website, they have a WAY better seat at a cheaper price! But I booked it within 24 hrs, so vegas.com won't cancel and refund me. So, DO NOT buy ticket from vegas.com. Buy it directly from the resort. They keep better seats and prices for themselves

Service
Value
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Clint H. – Vegas.com Rep

Hello Mike, We are sorry to hear you are unhappy with your "O" purchase experience. If you would provide a confirmation number I will have someone contact you directly.

Thank you,
The Vegas.com Customer Service Team

mike Has Earned 1 Vote

Mike S.'s review of Vegas.com earned a Very Helpful vote

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