Terrible customer service. Ordered a pretty expensive DVR, after a week the product was not delivered, I attempted to call them, 3 times electrontic "hold" and then disconnected. Thedy responded after sending a nasty email only to tell me that the item was back ordered for a month. Web site showed in stock. No place on the web site to check order status.
I would not recommend this company. Prices seem to be better than other web site resellers, but the mistakes, problems and headaches are not worth the slight price advantage, in my book