Michelle w.

I've tried twice & I'm done. The first time part of my order was missing & zero utensils included (I was at a hotel & needed them). The second time, I applied discount code from first time & checked out for $37. I saw on an email later that I was charged an upcharge of $2 for my request of spicy mayo (I didn't authorize this charge after my card was initially processed!). My total was then $46 & some change. I called customer service to dispute the upcharge & the new total. After being on hold for 18 mins I was told I must have missed where I agreed to any changes if I typed under special instructions. And the discount code hasn't applied, but it should fall off in 24 hours. Yeah, let's hope that's the case! I'm done with this terrible company!