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My Experience so far dealing with customer service has been horrible. No response very slow response if at all. Very unhappy
I joined it after I followed the thread from an email. I need to recover my password so I can delete my account and deactivate my account. This is not a dating site
* Funchatt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I think you guys are all about making money. As I am looking at unsubscribing. I get it your business but holy $#*! you make it so difficult for people to get contacts etc. you're not a dating site. You're just a business for profit. I'm sure people will say well yes that's what makes the world go around and I don't disagree with that. My problem lies with the fees that you charge and the fact that he would never give up any contact information if you make a solid connection with someone without money. Disappointing.
Why did I choose it today because I made some contacts here we’ve developed good relationships. But I’m probably going to end those as I can’t afford to be here.
* Funchatt attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
I think you guys are all about making money. As I am looking at unsubscribing. I get it your business but holy $#*! you make it so difficult for people to get contacts etc. you're not a dating site. You're just a business
Why did I choose it today because I made some contacts here we’ve developed good relationships. But I’m probably going to end those as I can’t afford to be here.
Well truthfully it's too expensive. And this really isn't a dating site is is that you're unwilling to share contact information. Without receiving monetarily value for that. That's very disappointing. It's just a business and all about the money. As I've said in these surveys most likely won't hang out much longer especially if I make a connection you cannot get that party's contact information. Not impressed
I did not choose it it showed up on my email site I follow the thread. I will say it’s very stimulating as there’s beautiful women. But frankly I don’t feel like it’s real. I’m sure my state will be short-lived
Dear Michelle,
Thank you for taking the time to leave us the review!
Our website is an online-international communication platform where our user’s satisfaction is our primary focus. We provide our users with a fast and convenient environment to initiate communication and share different ideas, traditions, and knowledge with other users of the website.
Thank you for sharing your point with us, to be honest, some of our other users felt that our prices are too high. We would like to mention that we always provide high-quality support services for our users. Every query is carefully reviewed by our Moderation, Financial or Technical departments. Our Customer Support team is ready to assist you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our users, and thus we set our prices.
We would like to inform you, that there is no such option as "Contacts Exchange" on our website. However, there is an option to exchange contact details with your penfriend via chat or mail. Please note that it is up to every user to decide whether to share their contact details or not, as the website provides a safer and secure space for communication. Every trusted user decides for themselves when they are ready to move forward and continue communication outside of the platform.
Please be informed that we carefully approve all the users to be registered on our website. Our trusted users’ profiles are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the user you look at in the profile pictures is the user you are corresponding with, such profiles have the label "Trusted User".
Please feel free to reach us via Support@funchatt.com at any time in case any questions take place!
Best regards,
FunChatt Customer Support
I've expressed this more than once to you folks your fees are outrageously high. I will be unsubscribing today. You don't release contact information without serious money. Doesn't matter what I think it's all about money.
Just saying goodbye to some of the folks I’ve chatted with As I can’t afford to be here any longer
Dear Michelle,
Thanks for sharing your feedback. We are sorry your experience did not match your expectations. We will strive to do better in future.
I would like to draw your attention to to fact that we have different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication.
We are always at our customers’ service and ready to assist in any situations occurred. That's why we set our prices to such a level.
We would also like to let you know that we do not have any requirements in order to exchange contacts with a member.
We just provide a safe and secure environment to communicate and it is up for every Trusted user to decide whether they would like to move further.
Once both you and user you are communicating with are ready, you can exchange contact by sending it on our website via Chat/Mail Box tabs.
Please feel free to reach out to support@placetochat.com with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance!
Best regards,
PlaceToChat Customer Support
I've sent you many of these. This is a horrible investment for me so I will be leaving. It's way too expensive but I'm sure you don't care about that.
Basically to say goodbye
Dear Michelle,
Thanks for sharing your feedback. We are sorry your experience did not match your expectations. We will strive to do better in future.
I would like to draw your attention to to fact that we have different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication.
We are always at our customers’ service and ready to assist in any situations occurred. That's why we set our prices to such a level.
Please feel free to reach out to support@placetochat.com with any further comments, concerns, or suggestions you wish to share.
We would love to make things right if you give us another chance!
Best regards,
PlaceToChat Customer Support
It shows me. But not for much longer I can’t afford it any longer
Dear Michelle,
Hello and thank you for leaving feedback!
I'd like to draw your attention, that there are different departments that care about our clients’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. We are always at our customers’ service and ready to assist in any situations occurred. That's why we set our prices to such a level.
Nevertheless, we hope you enjoy using our platform.
Should you have any questions, please reach us via support@placetochat.com
Best regards,
PlaceToChat Customer Support
Michelle L.'s review of Place To Chat earned 2 Very Helpful votes
Michelle hasn’t received any thanks yous.
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Michelle isn’t following anybody yet.
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Dear Michelle,
Thank you for sharing your feedback with us as it helps us do better!
We set high standards for our service and we would like to bring your attention to the fact there is no need to pay for a monthly/annual subscription in order to use all the benefits. You only pay for the services you are provided with. You get to choose the services that are of your interest and control your spendings on those.
There are various departments that care about our users’ privacy and safety, investigate unusual cases to prevent different unexpected situations, and are aimed at providing only real and live communication. Our Support, Billing, Moderation, and Technical Departments are there for you 24/7, thus we have to go through certain expenses to maintain high-quality services for our users and thus we set our prices.
Please note that it is possible to exchange personal contact information with your penfriend in chat or mail sections. However, each and every user decide for themselves whether they are ready to move forward and share their contact details as the website provides a safer space for communication.
In case you have any additional questions, please feel free to reach us via Support@Funchatt.com at any time.
Best Regards,
FunChatt Customer Support