Michelle D.

I really wanted to like them. I have not received three crates (over $110 CAD), one of which they admitted to not sending but I was told I would not be refunded for any of them. One time they offered me 10% off to loot vault, so I would have to spend more money, and then in the end the code didn't even work. Customer Service basically told me that it was not their fault (again, later admitting they didn't even send me one of those crates). Recently, wouldn't let me skip a month even though I was trying to do so well before the cut off date and all their staff told me was that too many people already skipped that month and they needed to get rid of the items. Current crate is over a month behind and also just disappeared from my order history, so I can assume I'm not getting that one either. June and July are set back even further. I can't wait to get my crates and get the hell out of there.