Michelle B.

Ordered a frigidaire gas range from buyersedge.com. Called and specifically asked about finish (silver mist vs. stainless steel). Was assured by Victor in customer service that silver mist was stainless steel. The product arrived and not only is the color a painted finish that does not match the rest of the appliances but it does not match the picture of the product online. The product that arrived at my home is simply not as it was described on the website and by their customer service. The supervisor in customer service, Danny, was terribly rude to me, refused to do anything but would check into the recording of my phone call with the customer service because he didn't believe me. Conveniently their recording system wasn't working and Danny will not return my calls. To top it off the customer service department is closed when their own recording states it should be open -- in other words good luck getting a hold of customer service if you need it.