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Beware! The fashion bargain you think you have swiped upon will soon inflate with "additional charges" such as a $25 "authenticity charge" and shipping charges. You may have a "first transaction discount" code such as FIRSTAU which promised a $70 discount off my first purchase (the purchase had to be over A$450). So I shopped and shopped and got my first purchase to be over A$450, entered toe discount/promo code FIRSTAU and low and behold the discount had dwindled to A$30. Furthermore it was such a concluded and difficult checkout process I don't think I will be back. I'll stick with eBay and PayPal (with buyer protection).
Tip for consumers:
Check eBay instead
Products used:
Shoes Bags
Locanto takes an age to send notifications of newly received messages and/or replies, and has an almost indistinguishable little tick indicating that the message has been received. Until these programming faults are rectified, their competitors will continue to keep the market share
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Dear Michael, we are getting back to you regarding the charges on your recent order. First off all, we thank you for having shared with us your order number. We first would like to inform that your voucher has been successfully applied on your order. However, we need to inform that customs fees are considered additional and kindly invite you to choose our location filter, to avoid customs fees being charged on top of shipping fees. We remain available for any further questions or requests you might have!
The Vestiaire Collective team