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Michael M.

Contributor Level

Total Points
80

1 Review by Michael

  • ResumeCoach

2/23/24
Verified purchase

Decent builder, but not being up front and advertising as free to "suck you in" then making you pay to save is completely parasitic. They aren't the only ones who do this, unfortunately it seems to be the norm. I bought it. Why do I only get 14 days access? It's mine now; I paid for it and want full access until I'm lying in my casket. Not satisfied in the least bit with this service.

* ResumeCoach attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

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Customer Care Team R. – ResumeCoach Rep

Hello Michael,

We're sorry to hear about your less than satisfactory experience with us and the inconvenience it may have caused you.

Our 14 day trial gives you full access to the upgraded version of our services. After this, if you do not cancel it, the account changes to our automatically renewed subscription (this is clearly stated on the payment screen).

We're committed to changing how you feel about us, so we invite you to contact our Customer Service Team directly via contact@resumecoach.com to assist you further.

Thank you for reaching out, we look forward to hearing from you.

Best regards, Becky

ResumeCoach.com Team

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