Freaked out after reading several bad reviews of both ABC and their delivery company AM Home Delivery. I called and spoke to Al who dismissed the bad reviews and said he couldn't cancel the order because it had already been shipped. Was supposed to take 5-7 business days to deliver but because of COVID we learned everything was taking an extra week. 19 days later, the TV arrived and it was everything that was promised. A very good 65" Oled TV. Several inquiries with ABC and AM were answered promptly and they were helpful in tracking down the order. I was grateful that in spite of all the bad reviews, I had a good experience.