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Michael I.

  • 1 Review
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Experience: Education

Member since August 2018

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1 Review by Michael

8/1/18
Similar to many in the reviews, the company did not have credibility past the first phone call with me. Somehow I found their listings on Indeed about becoming a notary public. So, I ended up calling one day, and coincidentally got Heather on the phone. She almost started out the call as if she were interviewing me to determine if I was going to be a good fit as a loan signing agent?! So in other words, the barrier of entry was as though you were pass or fail to be accepted as one of the students to go through the notary course! That in itself should have been the only flag. Instead, because I believed I was talking to an industry professional, I agreed to purchase a course and supply package to the tune of $529.00. This turned out to be a bad investment. Honestly, I wish it was not so, but the course only has weight if you speak to the course administrator (Heather) and her "associated" customer service reps. There is absolutely no one in the industry that has ever heard of or dealt with this company. Additionally, I was supposed to receive additional support getting signed up with a few signing companies up front, but it was like pulling teeth after the credit card was processed. It is amazing that Heather had the nerve to call me one day to tell me "she ran a tight ship" and someone would be getting in touch with me soon. Weeks went by, and the crickets dominated the airways. At one point, I actually took liberty to order one of the items I paid for which was the E/O policy. Turns out they ordered it weeks past the initial inquiry without letting me know anything. Honestly, I was shocked at that, but not shocked at the fact that my order is still missing items such as a notary journal and support that was paid for well over two months ago! Customer service may as well be non-existent, and to think I reached out multiple times and even lied to about follow through. One of the "associates" name is Angela who had the nerve to say, "Oh ys, I have your emails right here. Please let me call you in 30 minutes so that I can focus only on you." The result was weeks going by and no response. In other words folks, do NOT take a chance on being disappointed, because that is what they specialize in here. Amazing to think that this company owner prides herself as a notary public... WoW.

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