Michael D.

I ordered Excel and got and was billed for Office. Ok, whatever, then when I went to install I got the dialog box that the software was registered to a different Microsoft account. I had not other account. The idiot at the help desk was either sleeping or multi tasking as it took forever for him to respond. After awhile he sent a form for me to rate his service. I said you have not got the software working yet how can I rate you? He said oh darn, I guess that did not work out so well... Finally I got a hold of Microsoft to figure out what other account I could have had. They helped me and it was not even registered to me but someone else. Wow...