I've been purchasing labels from them for while and the lest few Kraft labels I had bought are not sticking to any of my products. I contact them back in November 2023 and I receive an email saying I was not "cleaning" the surface" right. They send few "tips". I answered them back and said I have followed all the "instructions" and the labels were still not sticking on my products. They never answered. I had surgery and I did not follow up until now.
I sent them an email saying... Hey anything you can do to help me here. They said... No, it passed too much time since I purchase my labels.
Awful customer service and client support. They labels are not that great too, so they don't have anything different from the other business to offer.
I'm not working with them again and I'd not recommend it.