Mevlut B.

I bought a layca mobile simcard. I have been trying activate it for five days. I have three reference number, *********************. I have called their customer service more than 30 times. Each time I had to wait for more than 10 minutes, each time it took 30 minutes to explain my problem. Their representatives has bad accent, even if I have language problem I can clearly understand that they cannot speak English clearly. It is such a terrible company. Please avoid it. When I explained them my unsatisfaction and asked them refund, they rejected my request very rudely by saying"did you read the agreement it says no money back. You can see our conversations.
I would like to ask your help for future customer not to injured by these company. When I looked at customer forum I have seen a lot of complaint about this company.