Meta N.

I ordered something off of shopko.com and was delivered on May 12. But I was not home that weekend and the package was left outside my door. When I got home I couldn't find the package and asked my neighbor if they had received my package but they didn't get anything and they said there was a package outside 2 days ago before I returned home. So I called shopko customer service and told them the situation and what the neighbor had said but it seemed like they didn't believe me. The customer service said they would have to talk to the person that delivered the package and it would take up to 14 days to resolve the issue. Then I asked about getting a refund instead of waiting 14 days but they couldn't do a refund. I asked to talk to a supervisor and apparently there wasn't one on duty, what a surprise. They said a supervisor will call me 24 to 42 hours. Either way I have to wait to get my refund or my package. Do not waste your money or time by ordering from shopko.