Thumbnail of user meryls3

Meryl S.

Contributor Level

Total Points
80

1 Review by Meryl

  • Tax1099

1/31/18

I left a message for someone to call me back. He seemed to know the detail of my call, but he was extremely difficult to understand. Based on the accent I think he was from the Philippines. There was a child (probably between 8 & 10 years old talking loud in the background. I asked him what it was & he told me NOTHING. How Intuit could hire a company like this, is way beyond my level of comprehension. Once again, I will never use them again. For 2 years, I have wasted my time. Hiring people who do not speak good English is a terrible attribute to have. I suggest that everybody go to another 1099 processing company next year. Do your homework now & be prepared before tax season is upon us next year. I certainly will be!

Tip for consumers:
Do not use Tax1099.com

Service
Value
Quality
Thumbnail of user tomz8
Ed P. – Tax1099 Rep

Hi, Meryl -

We're sorry to hear that you had difficulty communicating with one of our support representatives. We have support representatives available in our home office in Fayetteville, AR. We're sorry that we weren't able to answer your questions, and we hope to do a better job next year. We also have live chat and support documents available on our webpage.

Meryl hasn’t received any votes.

Meryl hasn’t received any thanks yous.

Meryl doesn’t have any fans yet.

Meryl isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user joann.r
2/13/24

Very Poor Customer Service - bots didn't understand my questions and then the email responses did...

Thumbnail of user christinah1290
3/21/23

Paid over $8k to file 3700 forms which I was not able to successfully download. Their 1042 form...