I purchased the Chelsea boots in black and the boots I received look NOTHING like the photos. I asked how I could return the boots and the first response I received was "How about we refund you 20%". I then insisted that I wanted to return the boots and was told I would be responsible for shipping and that it wasn't "worthy". They sent me the wrong boots, then try to dissuade me from returning them, and want to charge me to fix THEIR mistake. This site is a total scam. Don't waste your money! If I could give ZERO stars I would.