Melissa P.

Confirmation No. # OGI*******

Site based price advertised is a lie. Click bate. NOWHERE ON YOUR SITE, at time of booking do they mention anything about additional charges. YOU PAY money they advertised as CLICK BATE THEY withhold information till after THEY GET THE CLICK BATE PAYMENT. You pay them In full the amount they Show you then after taking your money. They send small fine print in 1 million paragraph email! With BS. The only think not fine print is CONFIRMATION ID. The fine print is so... small the parking garage attendent! Cant even show it to you in their email. THEY ADDED AN ADDITIONAL 70 extra dollars on top of what i all ready PAID THEM. Their prices are CLICK BATE. They are SCAMMERS! I was inconvenienced, almost late for my flight! Due to THEIR falsely booking me, under 100% false pretenses. I could have taken an uber for 1/2 what I paid. There was another garage 5 min away from them that was HONEST charging less and for the money THEY charged me instead of SAVING MONEY. I ended up spending MORE THAN THEY ADVERTISED. Customer service representatives are rude and offer no resolution. Booking through them Caused me stress and last minute issue for travelers. Then swindled me out Of money, then customer service BLAMED ME for their false advertising, NO resolution in the matter for my LEGIT customer complaint. Inconvenience etc... I depended on this company's advertised pricing. But, they catfished me. & Did nlt give me PARTIAL OR FULL REFUND FOR THIS GROSS NEGLIGENCE!