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The customer service is good, but many days rooms weren't ready because there was either shortage...
OK making the reservation 👍 with fast search engine. Very pleasant. Phil
We’re sorry for the confusion, Melissa. Through our partnerships, Reservation Desk works with a wide variety of hotels to help people access the most choices and best deals. We make reservations at over 200,000 hotels worldwide. We understand that you have requested a breakdown of the total, including taxes and fees. Unfortunately, we are not able to provide this information. As an independent travel agency, we purchase our inventory from multiple hotel partners and suppliers. This inventory is purchased in bulk at a discounted rate, specifically for resale purposes. When this bulk purchase is made, the taxes and fees have already been added to the reservations by the hotel suppliers and are not itemized when we receive them. Your total price includes all the taxes and fees required to complete your reservation. We do not have this information as it was not provided to us, therefore, we cannot pass the information on to the customer. We do apologize for any inconvenience this may cause. Please let us know if you have any further questions. If you’d like more help with your reservation, you may contact our escalations team at support@reservationdesk.com.