I ordered a necklace here for the first time at the begining of the month. Any online purchase I have ever made immediately kicks an email back to you thanking you for your purchase and whatnot. That never happened and I knew something was off. I never recieved and order number, tracking number and furthermore never recieved my purchase. It has been 18 days since the money was debited out of my account. After multiple attempts to reach them, with absolutely no response each time, I have called my bank to dispute the charge. Just do your online shopping elsewhere. They're too sketchy.