Off-brand small business so beware of buying from them! If you are 100% sure you'll love the item & not need to return it - buy from them. But our experience - shoes were way too small - after a 3-week email exchange, they said no. After hearing a different story as to why the "no" over the 3 weeks - it was still a no. Despite their policy stated. These types of off-brand store experiences sadly keep us buying from the big chain stores.