Thumbnail of user meganj188

Megan J.

98682

Contributor Level

Total Points
82

1 Review by Megan

  • Fraser

11/18/21

Anthony at the front desk was beyond un helpful and disrespectful. Name calling and beyond rude. We are a local family owned business. We were ordering a 4,000 dollar motor. When Anthony decided "i couldn't care less if you do or don't order from us" his words. When asked to speak to someone else or a manager he proceeded to say he was the manager and refused to transfer us to someone else because of our "attitude" when we apologized and asked how we had attitude as we are simply just trying to order a motor. He said "im not asking you if you have attitude i am telling you" "im not asking you im telling you who you are and how to be better if you want training ect ect" ive been in customer service for over 20 years and I've never experienced even my worst employees talk to customers like this. He has interrupted us screamed at us and refused to let us even talk. Listen to the calls. This guy is beyond disrespectful. He has now called us back multiple times and just keeps insulting us and calling us names. I have the calls on recording and I will be blasting this everywhere and I will make sure that none of our customers and business ever purchases anything from this place again. Future buyers beware as they won't help you or warranty their stuff when it fails either. This company needs to get their counter straight because this is not okay.

Tip for consumers:
Do not use them! They will lie and steal from you and will not help you.

Products used:
We went with jasper instead. This company needs to get their people trained and fixed.

Service
Value
Shipping
Returns
Quality

Megan Has Earned 2 Votes

Megan J.'s review of Fraser earned 2 Very Helpful votes

Megan hasn’t received any thanks yous.

Megan doesn’t have any fans yet.

Megan isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user krystall168
4/16/24

I will never order from Fraser Motor Company! Salesman David was rude and Disrespectful, telling...

Thumbnail of user charlesb3613
2/1/24

Hello, been trying to get my Engine warranty for the past 3 days I have called and emailed them...