Urban Outfitters is a company that does all it can to maximize profit, especially surrounding its cheap website template. They are too money-hungry to hire a dedicated dev. Team to create a website that doesn't become unresponsive every time someone clicks on an image to zoom in or click through the reviews. Whenever I use the website, it feels like I'm using an old Toshiba laptop from 2006 that's getting ddos'd.
Honestly, I haven't had any negative experience with the actual clothing I bought from this company, but just keep in mind that Urban Outfitters is fast fashion - too expensive for its own good. The website itself highlights that poor quality.