Mazza D.

Dear All.
Do not purchase any wigs from this company. I purchased 4 wigs and got 2 free as per their fraudulent promotion. On arrival the wigs looked nothing as advertised. The quality was so poor and had no resemblance to those in their glossy pictures advertised, so I tried to obtain a refund and emailed the company to discuss getting a refund. Despite trying several times to email them my emails kept being rejected they would not go through. This was extremely disappointing as I purchased them for my daughter and I to have new wigs at Christmas. It ruined the Christmas from this point of view. I paid in good faith and would have expected to receive the wigs I contracted to buy. I have to add that I think their conduct is extremely shameful during the COVID pandemic. People are anxious and desperate to find ways to make themselves happier. So to technical cheat customers and supply shoddy goods after taking their hard earned money is disrespectful there is no honour in this conduct! I hope this review deters all customers from purchasing your wigs using and forces you to handle your business professionally and ethically. Please look up these words so that you have an understanding of what they mean. You are not worthy of a rating, for the following reasons. 1. The products that you advertise, look nothing like your deceptive photography. I am sure this goes against the Trade Description Act in that goods should be as those advertised. 2. You have set up a system that does not give the opportunity to discuss any issues with your products. Emails are rejected. So there is no business aftercare. 3. Your website displays beautiful wigs but in reality what you receive is a headdress that may well be worn by wurzel gummage. He is a scarecrow for those of you that are not familiar. Please do not use this company as they are cowboys selling extremely low quality goods! Use another company where you can trust what they are selling and how they conduct themselves. These people are thieves. I am a disgusted customer please learn from my experience.