Order was placed on July 12th, paid for over night shipping to arrive on July 13th. Called the customer service number on the 13th & 14th to inquire as to why my package had not arrived and was told to "be patient" and if it had not arrived on the 15th my shipping costs would be refunded. Package did not arrive on the 15th, called again on the 16th and all they were able to tell me was to call UPS to find out where it was. Just another company that takes your money, doesn't follow through on their end, blames someone else and says Goodluck