Mauricio T.’s Reviews of MysteriousPlants & more

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MysteriousPlants

Marijuana Other

“Quality”

8/8/22

Everybody in the business know that since the july 2021 ban in China, nearly all the noids available are useless.

I ordered from mp many times. The first years was ok with insane quality incense.
Then on may 2022, I reordered the products I used to know. The quality has drasticaly fallen.
Nothing compared with the old formulas.

I let them know that I was not happy with their new products. They gave me a 30% coupon for my next order
Which is fair, and they told me that I can order again as the problem with the quality was solved.
And it wasn't. Still very low.

The company in itself is ok with good contact and everything. But the quality of the incense is really poor for the price.

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Steve O. – MysteriousPlants Rep Over a year old

Hi Mauricio,

Thank you for the review and if you don't mind, we would take the opportunity to publicly address the issue you mentioned - which was indeed very real.

For one reason or another, the quality of incenses indeed took a dire hit. The exact time when this started was February of 2022.
After that date, we worked full force and non-stop on restoring the quality of the incenses range - of course - within our reach of control.
The truth is, at the time we announced that the incense formula issue has been fixed an utterly unfortunate issue arised. In short, we did not receive the same quality of items as what we requested. What we requested was the tested decent quality, but that is not what we received in the end leaving us in a very very bad situation. Sadly this issue set back the resolution of the quality problem with about 2-3 weeks.

BUT! We finally fixed it and we can happily with 100% confidence declare that the issue has been FIXED! :) Actually from about the middle of July there is no longer an issue of incense quality.;)
And just to put the proverbial cherry on top of that cake - even better alternatives should reach us shortly which might elevate the quality to all-time TOP levels. But let's not get ahead of ourselves.:)

So please rest assured you will face no further quality issues and feel free to visit our webshop anytime you wish!

All the best,

MP Team