Matt P.

Ordered front and rear splash guards from there website after putting in my vehicle information. Received the splash guards and could not use them because they were clearly for a different model Ram truck. None of the "no-drill" holes lined up and shape did not match my truck, the part number was for a newer generation Ram truck. I was not mad at the time but followed the directions for returning merchandise, provided a description of the issue, took pictures showing part numbers and the splash guard next to my truck, clearly showing they will not work. They ended up denying my return because I took the splash guards out of the plain plastic un-sealed bag that they came in for the pictures they asked me to provide them. After calling their customer service I was told that they will not accept open items for return and that I did not order the correct part so it is my fault.