I ordered several boxes of ammo and a couple of backup magazines on a Friday afternoon. I quickly received an email confirmation but heard nothing else for 3 days. On Tuesday, after reading many poor reviews, l became very concerned and l instant messaged their customer service department. Within a few seconds l heard back and was given the tracking numbers for my orders. The ammo arrived that same afternoon and the magazines arrived the next day! The items were shipped standard shipping and was FREE because l spent over $50.00. In the future, I will not even look anywhere else. I found a great deal on everything