I ordered a "low hours, ready to use" rear shock for a 03 CR250R. The clevis had an additional hole drilled in it from what looked like a lowering modification. The shock ring was worn from rubbing the swingarm. The compression and rebound adjuster were not stock and were most likely re-shimmed. The bumper was dry rotted. The spring had paint chipped away and rust on every turn. The shock I received was not the one pictured and it did not match the description. I attempted to contact the seller numerous times over a 3 day period, with no response. Then the seller had the audacity to say "customer complained about a few chips of paint" after I returned item. The chipped paint was the least of the issues with shock I received
The customer wanted a new item for the price of used and complained about scratches on the painted spring for an 18-year-old motorcycle product. EBay offers free returns and we said to please use their system to get this done. Factory left-over part sales will be a thing of the past real soon here when a discontinued item is sold at half the price of its cost with the expectation of perfect cosmetic condition. Suspension set up aka valving shims and more current OEM adjusters do not make for a faulty shock, a stock shock from 03 with no service would be more of an issue for riding again if one wants a perfect collector item component that's a new part. Then one should service for their use and riding level. Riders that win supercross championships and Films involving Tom Cruise have no issues with our products for the last 17 years. Always the most problems from the cheapest people. Nice goes a long way with us!