Masood A.

I bought 4 or 5 books for my grandchild, to be delivered in Dubai, UAE. 10 days later the books had not arrived so I wrote to them. They shared the Tracker for the courier [Parcels-to-go], I was shocked to note that the delivery date was September 3rd for the books bought on August 1st, more than a month later! And to top it they charged me courier fees that was double than what DHL would have charged me.No courier takes 5 weeks to deliver books from UK to Dubai. I followed up with a Mr. Darr who stopped responding to my emails and would not give me his phone number to discuss the matter. Really disappointed! Expensive and frustrating experience!