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The worst marketplace ever! If I could rate zero stars, I would do that! Customer service is terrible. They sold an expensive watch, that in 3 weeks got broken. And they refused to provide the warranty service with is 2 years.
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Hi Marta, would you please be kind enough to share your information through our support channels we'll look into this in detail. For UAE or KSA, you can drop us an email at care@noon.com, and as for Egypt, it is egypt@noon.com. Thank you.