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Mark J.

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1 Review by Mark

Whatcom Seed Company

  • Whatcom Seed Company

“Never could get product due to lack of response from CSR”
9/1/16

Ordered 2 packets of seeds in January 2016. Never heard back until I emailed and asked in August. Found out the Credit Card on it had been replaced (my bad!). Tried to find a way to contact them to give them new card. Via e-mail, CSR told me she would send me a link to the website to pay. Never received it. E-mailed her 3 times to inform her of such. In my 3 emails I recommended they could call me or give me a phone number to call them to give my CC information. I received no replies to these emails.

This Customer Service is in the lowest 5% of any company I've dealt with.

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