mark g.

While the initial communication was good - that is expected because they wanted my business. The problems occurred once the payment was made. They were very slow in responding to WhatsApp messages and to date have never responded to an email. In regard to the assessment, I sent the key reading which was missed and not referenced and a full and detailed breakdown of the assessment and whoever wrote it more or less ignored it - the feedback from the tutor showed that a substantial amount was missed and little detail given in a number of areas - it was even about a particular country which was barely mentioned. In the end, I received a grade of 50% only 1% more than a fail which is completely unacceptable, had the time to write it myself I am certain I would have gotten a better grade myself so it was money wasted. It showed clearly the author was not qualified to write the assessment and clearly, there is no assurance done prior to being sent. I have raised a complaint - spoken to 3 different when raising it and to date heard nothing back. I will not be using EazyResearch again and strongly recommend others don't.