After receiving my order i had to return boots at my expense, no problem. Second pair of boots too small so i paid to return them. I bought a pair locally and 2 weeks later received the same small pair back with letter stating that they were used and was not accepted. Letter stated they were dirty used and thread wear to the soles. ALL UNTRUE. Customer service was no help they would not return my call. So BUYER BEWARE with leatherup.