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Marivi P.

Contributor Level

Total Points
120

1 Review by Marivi

  • MyBrittanys

1/23/23
Verified purchase

This is a horrible company. The items pictured online are not what you receive and their customer service is the worst! They will literally mock you, it's ridiculous! Also, the clothes they say is for the Wellie Wishers dolls is very hard to put on, the clothes doesn't stretch and the dolls arms don't bend so you have to position the doll very carefully so you don't break anything. A child can't do it on their own so be prepared to change all the dolls outfits yourself or have to buy a new doll when their arm gets ripped off. Be warned and stay away from them.

*pictured is the "pig" I received. Which when I later told them it didn't look like a pig they claimed to not know which pig I was talking about. I also attached a photo of the pig on their website which is completely different.

The outfits are pictured with shoes and it doesn't say on anywhere on the description that the shoes aren't included. I told them it was misleading and they said I should "read", I looked everywhere and didn't see it on the listing for the one I purchased but later saw it on a listing for another doll with the same outfit in a different size that the shoes weren't included.

They were very rude and condescending. Usually companies are very apologetic of any issues but that was not the case with this company. They later mocked me on their Instagram story.

I added photos of the listing to show it doesn't say anything about shoes not being included. But they literally mocked and laughed at me for bringing it to their attention and telling them it was misleading. Which it is!

Also, when you attempt to submit a product review directly on their website it says "pending approval" they don't approve any negative reviews. That just proves how sketchy of a company they are.

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