I have shopped Garnet Hill for more than 15 years. While at times some items have not met my quality standards, I feel it has not been any more frequent than any other online/catalog retailer. I have been very pleased with bed and bath items, which have exceeded my expectations. I normally purchase name-brand clothing from Garnet Hill. The Garnet Hill brand clothing I have purchased has been good overall, and I have always had success with the kids clothes. I rarely purchase items from Garnet Hill that are full retail and usually wait until sale or clearance. Overall I am pleased and will continue to shop this site.