Gaia has made a lot of terrible decisions in the last few years, it's true. However, I also see them making an effort to turn things around in the more recent past. Lake Kindred has become a good way to earn gold and items without having to spend a lot of cash. They've recently done a series of surveys, asking for feedback about different features. There are still things to complain about, which is why I don't give it 5 stars. It's getting better, though.